Contact Us
Get in touch
We value the connection with our community and are here to assist in any way we can. Feel free to reach out through the following channels:
Phone
(234) 705-6211-012
(234) 708-1408-076
info@prettytotes.store
support@prettytotrs.store
Follow us:
1. What is PrettyTotes all about?
PrettyTotes is all about stylish, functional tote bags that make your life easier. Whether you're running errands, heading to work, or just stepping out in style, we’ve got the perfect tote for you!
2. Do you ship worldwide?
Yes, we do! Whether you’re in the US, UK, Canada, South Africa, or beyond, we’ll make sure your tote gets to you.
You Are Our Tote-Bestie!
3. How long does shipping take?
We know you’re excited to get your tote! Orders are processed within 1-3 business days and usually delivered within 7-14 business days, depending on where you are.
4. Can I track my order?
Of course! Once your order is shipped, we’ll send you a tracking number so you can follow its journey right to your doorstep.
5. If I don’t love my tote? Can I return it?
We hope you’ll love it, but if you don’t, no worries! You can return it within 14 days as long as it’s unused and in its original packaging.
6. What if my tote arrives damaged?
Oh no! We’re so sorry about that. Just email us at support@prettytotes.store within 7 days with your order number and a photo of the damage, and we’ll make it right.
FAQ
Address
BarrViva House, Opp 1st Gate Ishieke Campus Ishieke Ebonyi State
Secure Payments
Shop with confidence knowing that your transactions are safeguarded.
Free Shipping
Shopping with no extra charges – savor the liberty of complimentary shipping on every order.
Easy Returns
With our hassle-free Easy Returns, changing your mind has never been more convenient.
Order Tracking
Stay in the loop with our Order Tracking feature – from checkout to your doorstep.